Legal

Privacy Policy

Last updated: April 20, 2025

1. Overview

TruGrowth LLC ("TruGrowth," "we," "us," or "our") operates TruGrowth.ai and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.

2. Information We Collect

Information you provide directly:

  • Name, email address, phone number, and practice name when you complete a contact form or book a strategy call
  • Business information (number of locations, package interest) when you inquire about services
  • Call recordings, consultation recordings, and related notes submitted through the Client Portal
  • Compensation and performance data entered into our TC Comp Calculator (processed client-side; not stored on our servers)

Information collected automatically:

  • Browser type, IP address, pages visited, and referring URLs via standard web analytics
  • Cookies and similar tracking technologies as described in Section 6

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and schedule strategy calls
  • Deliver consulting services, coaching, and materials to active clients
  • Review and analyze call and consultation recordings for coaching purposes
  • Send service-related communications (onboarding, deliverables, billing)
  • Improve our website, tools, and service offerings
  • Comply with legal obligations

We do not sell your personal information. We do not use your data to serve third-party advertising.

4. How We Share Your Information

We may share your information with trusted third-party service providers who assist in operating our business (e.g., scheduling tools, email platforms, cloud storage). These providers are contractually required to protect your data and may not use it for independent purposes.

We may disclose information if required by law or to protect the rights and safety of TruGrowth, our clients, or others.

5. Client Portal & Uploaded Content

Recordings and documents submitted through the Client Portal are used exclusively for coaching and feedback purposes within your engagement with TruGrowth. Uploaded content is not shared with other clients or third parties except as required by law. Clients may request deletion of uploaded content at any time by contacting contact@trugrowth.ai.

6. Cookies

We use cookies and similar tracking technologies to understand how visitors use our site and to improve the experience. You may disable cookies in your browser settings; however, some features of the site may not function properly without them.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, provide active services, and comply with legal obligations. When information is no longer needed, we delete or anonymize it.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at contact@trugrowth.ai.

9. Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and to notify us immediately if you suspect unauthorized access to your account or data.

10. Children's Privacy

Our services are intended for business professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will indicate the date of the most recent revision at the top of this page. Continued use of our services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: